Returns & Exchanges

At Arttd’inox, we strive to ensure your premium stainless steel lifestyle products arrive in perfect condition, but we offer a seamless return process for items that are damaged, defective, or incorrect. Customers may initiate a return request within 7 days of delivery to ensure a swift resolution and maintain our high standards of quality.

Return Process

• 1.
  Initiate Request

  Contact our customer care team via email or our portal within 7 days of delivery, providing your order number and clear photographs of the product.

• 2.
  Quality Assessment

  Our quality control team will review your request and the provided images to verify the eligibility of the return based on manufacturing defects or transit damage.

• 3.
  Reverse Pickup

  Once approved, we will schedule a complimentary reverse pickup from your delivery address; please ensure the item is packed in its original Arttd’inox packaging.

• 4.
  Refund or Replacement

  Upon receiving the returned item at our warehouse, we will process your full refund to the original payment method or dispatch a fresh replacement within 5-7 business days.